Tuesday, February 11, 2014

Core Class Training

 My role a WDW is a Vacation Planner at Animal Kingdom, which is basically Disney's glorified version of the people who sell you tickets to events or in our case, to the parks. (my costume for DAK to the left)

Our training is one of the longest, if not the longest, of all the roles you can choose from in the college program. Officially it takes 10 days (5 of core class and 5 on the job), but it is actually a role of continual learning.

I found that I picked up the information fairly quickly in core class. They would show us how to do it and after two times on my own I was pretty good. 
Random fact #4 - I have always been a great practice player but not always the best game time player.

So I had tons of information slammed into my brain in 5 days and thought i would be fine going into on the job training. I have worked in a ticket booth before and worked in customer service a lot so I thought I'd have a leg up. Unfortunately for me, none of those things helped at all. I mean interacting with people is easy because I do that every day. Its the interacting with the computer system that's the challenge. 


Traditions (and casting)

There is a class that every new Disney cast member has to go through before they start their training with the company. This class is called Traditions.

When I arrived, I had my own version of what my schedule for the week would be like:
Monday-
check in
get settled in my apartment
Tuesday-
go to casting, get my badge and find out my work location
Wednesday-
go to Traditions
Thursday-
Begin training for new job

Unfortunately, I quickly found out that this would not be the case. My first week ended up looking more like this...